Q&A Q- Do you have trained technicians? A- Yes, our service personnel have previously worked at dealerships and shops and their experience ranges from 15-30 years.
Q- Will having JB Auto C.A.R.E. service my vehicle void my factory or extended warranty? A- No. Some consumers are under the impression that only dealerships can service their vehicle in order to maintain their factory warranty. This is not true. You are required to maintain the vehicle according to the manufacturer maintenance schedule to keep any warranty in effect. However, service can be handled at the repair shop of your choice. Call us for information.
Q- Do I need an appointment? A- For non-emergent work, yes if possible. Work loads vary depending on what is needed for each customer. Setting appointments increases our chances of offering same day service. To schedule an appointment online, click here.
Q-Do you offer transportation? A- We offer shuttle service to your home or office within a 5 mile radius Monday thru Friday. Rental cars are also available from major companies at a competitive price.
We're working hard to be your neighborhood auto repair/service center! We have: • Amazing Store Hours We are here to serve you Monday through Friday from 8m to 5pm and Saturday from 8am to 4pm. Now that's amazing! • Instant Credit 90 days interest free same as cash program. If you need it, we have it with our CarCareOne credit card. • Same Day Service That's right! On most jobs we will have your car back the same day. Now that's service! • Convenient Customer Shuttle If you need to be picked up or dropped off at your home or office, call us - we will make it happen. Plus we offer free pickup and delivery. Now that's convenient! • Emergency Road Side Rescue and Towing We take our service on the road for you. Your car doesn't always wait until you get home to break down, so we come to you. Flat tire, out of gas, or your car just won't go? Give us a call! • Nationwide Warranty In town or from out of town, we offer a 12 month/12,000 mile nationwide warranty on all parts and labor performed at our shop.* • Authorized Extended Warranty Repair Center We accept most extended warranty plans. We are your dealership alternative. • Factory Maintenance Program We have a complete online profile of all Import and Domestic vehicle mileage maintenance schedule service. We can help you meet all manufacturer requirements. • National and Fleet Accounts We offer priority service to our fleet and commercial accounts. You go to the front of the line because we understand down time costs you money.
*See Store for details of local and nationwide warranty.
