I'm writing this review because I was looking up JB's phone number to call them and check if my car was ready (they have it for repair), and I saw that they have only 3 stars on Yelp. I wanted to read why. I can't speak to anyone else's experience, but I have to say that I've found JB some years ago after having some poor experiences at various car centers around the quincy/braintree/milton area. I've stayed with them now through 3 cars because I trust them. Simple as that. They give me a straight answer, don't try to make money off my ignorance, and are people I can talk with to sound out a problem and solutions. No car center is perfect, but I feel this center is a good one and that the owner has integrity which spills over to how the business is run. I've found the costs reasonable---and have done some comparison shopping on a number of procedures. I'm happy, and I'll keep coming back (from some distance away) as long as I remain this satisfied.